Terms and Conditions of Service
Widgeto.ai — DevInterface SRL
Version 1.0 · Last updated: 1 July 2026
These Terms and Conditions ("Terms") govern the use of the Widgeto.ai service ("Service"), an AI-powered conversational assistant that answers the visitors of a website based on the content and documents provided by the customer. The Service is provided by DevInterface SRL, with registered office at Via Guglielmo Marconi 20, 37012 Bussolengo (VR), Italy, VAT no. IT04080300232 ("DevInterface", "Provider" or "we").
By registering for the Service and ticking the relevant acceptance box, the Customer declares that they have read, understood and fully accepted these Terms, the Privacy Policy and the Data Processing Agreement (DPA).
1. Definitions
- Customer: the natural or legal person who subscribes to the Service.
- End User: the visitor of the Customer's website who interacts with the widget.
- Customer Content: texts, documents, URLs and data that the Customer uploads to train or feed the widget.
- Account: the private area through which the Customer configures and manages the Service.
2. Subject of the Service
DevInterface grants the Customer the non-exclusive, non-transferable right to use Widgeto.ai in accordance with the subscribed plan. The Service allows the Customer to configure an AI chatbot, train it on the Customer Content and integrate it into their website via embed code.
3. Registration and Account
The Customer undertakes to provide truthful and up-to-date registration data and is responsible for the confidentiality of their credentials and for all activity carried out through their Account. Registration is reserved for parties acting within the scope of their professional or business activity.
4. Trial Period and Fees
The Service may include a free trial period. Upon its expiry, continued use is subject to payment of the fee set out in the chosen plan. Prices, billing frequency and any applicable taxes are indicated at the time of subscription. Unless otherwise stated, fees are due in advance and are non-refundable for the period already invoiced.
5. Customer Obligations and Responsibilities
The Customer undertakes to:
- use the Service in compliance with the law and third-party rights;
- not upload Content that is unlawful, defamatory, infringing on intellectual property rights, or containing data they are not entitled to process;
- provide their End Users with an adequate privacy notice and obtain, where necessary, consent for the processing of data collected through the widget, acting as Data Controller;
- not use the Service for purposes prohibited by the terms of use of third-party providers (in particular OpenAI).
6. Intellectual Property
The software, the Widgeto.ai trademark and every component of the Service remain the exclusive property of DevInterface. The Customer Content remains the property of the Customer, who grants DevInterface the limited licence necessary to provide the Service.
7. Artificial Intelligence and Limitations
The Customer acknowledges that the widget's responses are automatically generated by artificial intelligence models and may contain errors or inaccuracies. DevInterface does not guarantee the accuracy, completeness or fitness of the responses for any specific purpose. The Customer is responsible for supervising the use of the widget and for informing End Users of the automated nature of the assistant.
8. Service Levels and Continuity
DevInterface adopts reasonable measures to ensure the availability of the Service, without however guaranteeing uninterrupted operation. Interruptions for maintenance, force majeure or third-party provider malfunctions are excluded from liability.
9. Limitation of Liability
To the extent permitted by law, DevInterface's total liability towards the Customer is limited to the fees paid by the Customer in the twelve months preceding the event. DevInterface shall not be liable for indirect damages, loss of data, loss of profit or business interruption.
10. Term, Withdrawal and Suspension
The contract has a term equal to the subscription period and renews automatically unless cancelled. DevInterface may suspend or terminate the Service in the event of a breach of these Terms or of non-payment. The Customer may withdraw at any time, with effect from the end of the period already invoiced.
11. Amendments to the Terms
DevInterface may update these Terms by notifying the Customer. Material changes are notified with reasonable advance notice; continued use of the Service after entry into force constitutes acceptance.
12. Governing Law and Jurisdiction
These Terms are governed by Italian law. The Court of Verona shall have exclusive jurisdiction over any dispute, without prejudice to mandatory consumer protection rules where applicable.
Digital acceptance.
This document is deemed accepted by the Customer by ticking the relevant box during registration for the service. The user identifier, document version, date and time of consent are retained.